Returns & Exchanges

At Framar, we want to ensure you are obsessed with your new tools, which is why we offer a 30-day return window for unused products in their original packaging. Please note that for hygienic reasons, certain hair accessories and opened liquids cannot be returned.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Pro Tools

  Securely place the unused items in their original packaging, ensuring all labels and protective seals remain intact.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.