Frequently Asked Questions
Everything you need to know about your favorite professional hair tools.
How long does shipping take for my order?
Standard shipping typically takes 3 to 5 business days within the continental United States. International shipping times vary by location, usually ranging from 7 to 14 business days.
What is your return policy?
We offer a 30-day return policy for unused products in their original packaging. Please note that for hygiene reasons, certain hair tools and accessories cannot be returned once opened.
Do you offer professional discounts for stylists?
Yes, we love our pros! Licensed professionals can apply for a pro account on our website to access exclusive pricing and bulk discounts on foils and brushes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.
Are your hair foils recyclable?
Our aluminum foils are 100% recyclable. We encourage all salon owners to check with their local waste management for specific aluminum recycling guidelines in their area.
How do I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.